Terms & Conditions


In these terms and conditions:

a) The “Buyer” is the entity purchasing the goods from the seller upon these terms and conditions.

b) The “Seller” is Axess Trading Pty Ltd.



It is recommended that all installations be carried out by a suitably qualified installer. Reference should be made to the Australian Standards for all installations.

Professional advice should be sought on any fasteners used, as Axess Trading Pty Ltd does not provide any guarantee on fasteners supplied with any of our products.

Axess Trading Pty Ltd does not accept any liability on products incorrectly installed.



All Drawings in this catalogue are for illustration purposes only and are not to scale. Please check measurements carefully before purchasing any product.


Returns Policy:

This policy applies where you wish to return items because they are no longer required, it does not affect your statutory or contractual rights relating to faulty or defective products.

a) Goods may only be returned with sellers’ approval. All claims must include date and original invoice number.

b) Goods returned for credit must be in original condition.

c) If Items were ordered in error, a request for credit must be received within 14 days from date of receipt.

d) A restocking fee applies $15.00 or 15% of the total value of the goods, whichever is the greater.

e) Disabled grabrails and curtain tracks or rails will not be accepted for return.

f) No credit will be issued for shipping and handling costs. Any costs incurred by the seller, will be recovered.

g) Goods specifically manufactured to the Buyers requirements will not be accepted for credit.

h) Goods incorrectly supplied or faulty will be replaced with no cost to the Buyer.